After you Ship/Process a shipment, StarShip writes shipment detail back to the Fishbowl Sales Order. Shipment information is written back depending upon your setup for the Fishbowl Setting “When a shipment is processed in StarShip against a Fishbowl Sales Order“.
StarShip is set to “Do not update the Sales Order Status”
If the Fishbowl Setting above is set to not update the Sales Order Status, the following write-back occurs to the Sales Order:
The shipment information defined in the Notes Settings will write back to the Note field on the Details tab of the Sales Order screen.
StarShip is set to “Create a Fishbowl Shipment”
There are three options in Fishbowl Settings for creating the Fishbowl Shipment when you process a shipment against a Sales Order in StarShip. If one of these is selected, StarShip will create a Fishbowl Shipment and update the Shipment status.
Depending upon how you set up Write-Back in Fishbowl Settings, StarShip will create a Shipment and set the Shipment Status to “Entered”, “Packed”, or “Shipped”.
Custom Write-Back to Sales Orders
Sales Order Custom Fields
When you map Sales Order Custom fields, StarShip will write back to the Custom tab of the Sales Order screen.
When this field is mapped in Custom Write-Back Setup, StarShip StarShip will write the Ship Carrier Name to the Carrier field on the General tab of the Fishbowl Sales Order screen after processing a shipment.
When this field is mapped in Custom Write-Back Setup, StarShip writes the Ship Carrier Service to the Carrier Service field on the General tab of the Fishbowl Sales Order screen after processing a shipment.