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Write-Back to Fishbowl Online Sales Orders

After you Ship/Process a shipment, StarShip writes shipment detail back to the Fishbowl Online Sales Order. Shipment information is written back depending upon your setup for the Fishbowl Setting “When a shipment is processed in StarShip against a Fishbowl Sales Order“.

StarShip is set to “Do not change the Sales Order Status”

If the Fishbowl Setting above is set to not update the Sales Order Status, the following write-back occurs to the Sales Order:

Freight

Freight will write back to the Items on the Sales Order in a new Miscellaneous Sale row named “StarShip Freight”.

Freight write-back to the Sales Order

Notes

The shipment information defined in the Notes Settings will write back to the Notes field on the Details tab of the Sales Order.

Notes Write-Back

StarShip is set to “Create a Fishbowl Shipment”

There are three options in Fishbowl Settings for creating the Fishbowl Shipment when you process a shipment against a Sales Order in StarShip. If one of these is selected, StarShip will create a Fishbowl Shipment and update the Shipment status.

Freight

Freight will write back to the Items in the Carton field for each package.

Freight in the Carton field

Shipment Status

Depending upon how you set up Write-Back in Fishbowl Settings, StarShip will create a Shipment and set the Shipment Status to “Open”, “Packed”, or “Shipped”.

Updated Sales Order status

Custom Write-Back to Sales Orders

Sales Order Custom Fields

When you map Sales Order Custom fields, StarShip will write back to the Custom Fields section of the Sales Order.

Sales Order custom field

Carrier

When this field is mapped in Custom Write-Back Setup, StarShip StarShip will write the Ship Carrier Name to the Carrier field on the General tab of the Fishbowl Online Sales Order after processing a shipment.

Carrier Service

When this field is mapped in Custom Write-Back Setup, StarShip writes the Ship Carrier Service to the Service field on the General tab of the Fishbowl Online Sales Order after processing a shipment.

Carrier and Service