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3dcart Order Write-Back

Order Status

When the Order is completely shipped, the Order Status on the Order is updated to “Shipped” along with the shipped date. If the Order is only partially shipped, the Order Status will still be updated to “Shipped”.


Notes are written back to the Order Comments > Internal comments section on the 3dcart Order. For Orders with multiple packages, the tracking number of the first package is written back. Notes are set up in StarShip in 3dcart Settings.

Multiple Ship To Addresses

In the case where an Order has multiple Ship To addresses, StarShip creates a Shipment for each Ship To address. The Status is updated for each shipment as it is shipped. A unique tracking number is written back for each Shipment. To view write-back, click on the individual Shipment.

More Information

For more information, see Multiple Ship To Addresses.