Ship SAP Sales Orders

With StarShip, you can import and ship open Sales Orders from SAP. Write-back of shipment information for Sales Orders occurs after you process the shipment in StarShip.

Creating Deliveries

By default, when shipping against Sales Orders, StarShip will create the SAP Delivery when you Ship/Process the Sales Order in StarShip. This is the most common setup scenario. StarShip will create and write back to the SAP Delivery when you process a Sales Order in StarShip, unless you disable Delivery creation for Sales Orders. The “Do not create a Delivery Note when shipping Sales Orders document ” setting in Write-Back Setup is disabled by default. If you do not want StarShip to create a Shipment when you process Sales Orders, and you want to create the Delivery manually in SAP, you can check this option. There will be differences in how write-back occurs when you have this setting checked. See Sales Order Write-Back for more information.

Process a shipment

This section contains general information for manually shipping against SAP Sales Orders.

You can also use StarShip’s Packing Assistant, which simplifies shipping by providing a graphical, step-by-step means of importing, classifying, and packing items originating from source documents. If enabled, it will appear automatically when you ship against a Sales Order. The Packing Assistant is enabled in Setup > Preferences > Freight > Packing Assistant (for Freight) or Setup > Preferences > Parcel > Packing Assistant (for Parcel).

1. In StarShip, click the Rate/Ship menu item. Note: If you have more than one SAP company, make sure the correct company is selected in the Company field.
2. Select the Sales Orders heading.
   
3. Type in the Sales Order Number or search for a Sales Order using the available filters. You can also select a batch of Sales Orders to ship.
   
   More Info about Documents

   The documents that display in the Shipment Editor can be affected by two SAP options: Disable Search of Source Documents and Refresh List of Source Documents After Shipping.

   
   Filters
   If using filters, click Add Filter and then enter your specific criteria. Certain filters also allow you to select from a list of existing values.
   
   More Information

   For more information about filters, see Source Documents Search.

4. Select the Sales Order and click the Create Shipment button.
   
5. Select or confirm the shipping method – Carrier and Service – in the Transportation section. (You can also Rate Shop to select a carrier and service.)
6. Pack line items (if not packed) and enter the weight of the first box or use an electronic scale to read the weight in the Packaging section. Click Next to navigate to the next package and repeat the weighing process.
   
   
   More information

   More information about Packing Line Items.

   
   For Freight shipments, StarShip populates the bill of lading using line item and packing information. Bill of Lading settings in Freight Preferences allow you some flexibility regarding how StarShip converts item packaging information into the bill of lading body. Typically, similar items with the same class are grouped under one general description. The commodity description may be edited on the BOL tab.
   You can also manually enter the BOL.
7. Enter or select any Shipment Details, such as Shipment Options, and any other shipment information that wasn’t populated.
   
8. Rate the shipment with the currently selected carrier by clicking Rate from the menu or by pressing Ctrl + Alt + R. To rate shop, select Rate Shop from the menu or press Ctrl + Alt + S. Select a carrier from the Rate Quotes section.
   
9. Click Ship/Process or save the shipment.
   • Save: To save a shipment without processing it, select Shipment > Save or Ctrl + S. This action saves the shipment as a draft, but does not process the shipment, request pickup from the carrier, automatically print shipping documentation, or write back any information to SAP. The shipment is essentially saved as a draft so you may open it and make changes.
   • Ship/Process: To process a shipment, select Shipment > Ship/Process or hit F3. The shipment is tendered to the carrier. If you set up the bill of lading and/or labels to print automatically, they are now generated. StarShip also performs write-back of Freight and Notes to SAP. Once a shipment is processed, the Shipment Status changes from Open to Processed on the Shipment tab. The status can now be modified.

Shipment Creation/Write-Back

After you Ship/Process a Sales Order, StarShip creates or updates the SAP Delivery for each Sales Order in the shipment. StarShip writes the Freight, Tracking, and Notes back to the SAP Delivery. If you selected to NOT have StarShip create the Delivery when you ship against Sales Orders, StarShip will write the shipment detail directly back to the Sales Order (See Settings).

Voiding Shipments

• When you void a shipment in StarShip, the Delivery status will be set to Cancelled in SAP.
• If you ship against a Sales Order that you previously voided, StarShip will create a new SAP Delivery document on Ship/Process.
• When StarShip is set up to NOT create the Delivery on write-back, and the shipment is voided in StarShip, StarShip will remove the Notes and Freight from the Sales Order.

Notes

• Shipping serial/batch items is supported when StarShip is set up to create the Delivery after a Sales Order is processed. Serial/batch items are also supported for shipments where StarShip does not create the Delivery. See Lot/Serial Distribution for more information.
• When multiple orders to the same customer are batch shipped in StarShip, one Delivery is created in SAP.