Sage 500 Options

Additional options available for the Sage 500 ERP interface can be accessed by selecting Setup > Source Interfaces > Sage 500 ERP (Version), and clicking on Options.

When importing a document that has an existing non-posted shipment, always

  • Prompt: Prompt the user for action. The prompt will include the options to Create New, View, or Edit. Note that View is only available for Processed shipments; Draft (Open) shipments will always open in Edit mode.
  • Create New: StarShip will automatically create a new shipment from the data being imported from the source interface without prompting the user.
  • Edit Existing: Set the existing document to “Open” status so that it can be edited.
  • View Existing : Open the existing shipment in View-only mode.
StarShip will search for any draft shipment or shipment processed within the last “#” days

When importing a document from Sage 500, StarShip will scan all open (draft) shipments, and only the processed shipments within the number of days you set here, for shipments that may already exist for that document. So, for example, if you add a Shipment to a shipment you’ve already saved or processed in StarShip, you can reprocess the shipment with the new Shipment added without voiding write-back or tracking numbers. Note that you cannot set the number of days if you set the option above it to Create New.

Run in Diagnostic Mode

Check this option to have StarShip run in a special diagnostic mode that shows the raw input from the source interface before any mapping or translations are performed on it. When enabled, a Show Diagnostics button appears on the source interface tab. Clicking the Show Diagnostics button will display the input information from the source interface in raw message format for Technical Support purposes.

Enable Logging of Source Interface Transactions

StarShip will run in a special mode that provides more information to aid Technical Support. You can also specify Normal or Maximum levels of logging.

Disable Search of Source Documents

This option controls searching for Sage 500 documents in the Shipment Editor. When it is checked, StarShip will not display the Search Documents grid and will require that you enter the exact Document Number.

Refresh List of Source Documents after shipping

When this option is checked, StarShip will update the list of Sage 500 documents in the Documents grid after you process a shipment. New documents are retrieved and shipments no longer matching the filters (such as Unshipped) will not be seen. The default setting is checked.

Additional Options

Include inventory items with item type “Misc Item” and/or “Services”

When checked, inventory items with these item types will be included in the shipment. The default setting is checked. Note that if any of these item types are unchecked, shipment totals can be affected due to the fact that certain line items may not have been imported from Sage 500 to the StarShip Shipment Editor or Rate Quote window.

Include Sales Order Number when browsing Sage 500 ERP shipments

In cases where multiple Sales Orders exist in a single Sage 500 ERP shipment, selecting this option will display another instance of the shipment number for each order number when you browse for shipments. To show only one instance of the shipment, regardless of the number of sales orders contained in the shipment, uncheck this option.

Application Role Password

The Application Role password is a setting in Sage 500 ERP that restricts the access that other applications have to the Sage 500 ERP database. By storing this password here, StarShip is able to access the Sage 500 ERP database when the Application Roles setting is set to ‘ON’ in Sage 500 ERP.