This topic contains notes for QuickBooks Online users who drop ship or participate in third party shipping.
Ship To Address Fields
Customers who want to ship to a Company Name or Attention that is different than the customer card in QuickBooks Online can change their field mapping in StarShip so that the correct Ship To information is imported with the Sales Receipt or Invoice.
The default mapping will not properly import the drop shipping Company Name or Attention.
StarShip provides you with two additional Ship To fields – “Ship To Company Name” and “Ship To Contact Name” – that you can map to get the address to import correctly when you are drop shipping.
When these fields are mapped, you must have at least four (4) address fields in the Ship To address, and they must be in this order:
- Attention
- Company Name
- Address Line 1
- City, State, Zip
Field Mapping
This example shows you how to map the necessary fields in Customize Interface. accessible by selecting Setup > Source Interfaces > QuickBooks Online > Interfaces. Then select the Customize Interface button for either Sales Receipts or Invoices.
- Under StarShip Fields, select the Recipient group, and then select Company. Change the field mapping so that the Sales Receipt or Invoice Field is set to Ship To Company Name.
- Next, select the Attention field and set the Sales Receipt or Invoice Field value to Ship To Contact Name. Click the Save All Maps button to save and exit. Tip
You can also add a simple Attention field in QuickBooks, for example “Attn: Receiving”, and then unmap the Ship To Contact Name in Customize Interface. This setup will also import the Ship to Company Name and address properly.
