General Connector Questions

What is the Connector and why do I need to install it?

The StarShip Online Connector is an application installed in your environment to forward Source (ERP), Scale, and Printer traffic to the StarShip Online website. You will be required to install at least one connector.

Connector Information

For general information about the Connector, see StarShip Connector.

How do I install it?

Follow the StarShip Online Connector Installation steps to install the Connector.

Do I need a Connector for my ERP connection?

The following sources do not require a Connector to connect to ERP data:

  • Acumatica
  • Dynamics 365 BC
  • Ecommerce
  • Fishbowl Online
  • QuickBooks Online

Where do I install the Connector?

Connectors used for Source traffic should be installed as close to the ERP data as possible. Connectors used for Scale traffic should be installed on the machine the scale is physically attached to. Connectors used for Printing traffic should be installed on the machine the printer is physically attached to OR on a print server.

More Information

For more detailed information, see Where to Install the Connector.