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  5. General Settings (Main)

General Settings (Main)

The Main page has two general DHL settings that you can configure. This page also contains display-only information about DHL supported billing types and options. These settings apply to all of your enabled DHL accounts. To access this page, go to Setup > Carrier Interfaces > DHL and click on the Main heading.

Configuration

Disable use of DHL

Check this option if you do not want DHL to be available for rating or shipping. DHL will not appear in the Carrier field on the Shipment tab.

Enable background tracking

Background tracking collects shipment data so that you can look up delivery information for past shipments and generate late deliveries reports from the StarShip Dashboard. Background tracking must be generally enabled for StarShip in the StarShip Server under Tools > Options > Background Tracking. It can then be enabled/disabled for each individual carrier in carrier setup.

Supported Carriers

DHL is the only supported carrier on this tab. Entries cannot be added or deleted. Expand the DHL row to show supported Services.

Supported Billing Types

This section displays the supported billing types available for DHL – Prepaid (Sender), Recipient, and Third Party – and a description of each.

Supported Options

This section displays a list of the Package and Shipment options that DHL supports, and a description for each one.