Dependable Highway Express Setup

StarShip directly integrates with Dependable Highway Express (DHE) to provide rating and tracking via the Internet for LTL shipments to the USA (excluding Alaska and Hawaii). StarShip prints the BOL, package, and pallet labels, which you can set up under Printing Profiles.

You will need your Dependable “Customer Code” during this setup, so have that number handy. The Customer Code is your account number. If you do not know this number, please call DHE Customer Service at (800) 548.8608 x4950 or inquire by email at DHECustomerservice@godependable.com.

Add the Dependable Account

1. Select Setup > Carrier Interfaces > Dependable Highway Express.
2. Click the New Account button.
3. Enter the account information.
   • Account Name: Enter a unique account name to identify this account in StarShip. It can be anything you want.
   • Account Number: You can enter anything you want in this field.
   • Customer Code: Enter your Dependable Customer Code.

4. Click Finish. On the Accounts page, click Save.