StarShip supports writing freight and tracking information (notes) directly to Sales Orders and Shipments. To set up how and what gets written back to Acumatica, configure the write-back and notes settings found in Acumatica Setup. To access Settings, select Setup > Source Interfaces > Acumatica (version), and under Interfaces, select the Customize Interface button for Sales Orders or Shipments.
Write-Back Settings
Write-Back Settings define when freight should be written back to Acumatica when a shipment is processed or voided in StarShip. Freight will write back to the Freight Amt. field on the Shipping Settings tab of the Acumatica shipment.
When a shipment is processed or voided in StarShip
- Always write freight to the Sales Order or Shipment: When you save or void a shipment in StarShip, the freight amount is automatically written back to the document.
- Prompt shipper to write freight to the Sales Order or Shipment: When you save a shipment in StarShip, the shipper receives a prompt asking if freight should be written back to the document. (Note: This is a legacy feature from the Desktop client and is not supported in the Web Client.)
- Do not write freight back to the Sales Order or Shipment: Freight is not written back to Acumatica.
Sales Orders Only Settings
Do not create or update package contents in Acumatica shipment on write-back
Check this option if it is possible that the user will be unable to enter the Serial Number associated with the parts allocated to a Shipment. The Package Contents information will not write back to Acumatica so that any parts marked SUENT (Serial Number When Used) will not cause write-back to fail.
Shipments Only Settings
Do not update Acumatica shipment package contents on write-back.
Check this option if it is possible that the user will be unable to enter the Serial Number associated with the parts allocated to a Shipment. The Package Contents information will not write back to Acumatica so that any parts marked SUENT (Serial Number When Used) will not cause write-back to fail.
Remove all existing packages on write-back when a shipment is edited or deleted
When you edit or delete a shipment in StarShip and you have this option checked, all packages that were created in StarShip (after the Acumatica Shipment was imported) will be removed from the shipment when writing back to Acumatica. This setting affects both Confirmed and Non-Confirmed shipments.
See more information about the Confirm Shipment setting.
Notes Settings
StarShip writes the information in the Notes Settings section to the “Notes” field on the shipment in Acumatica.
By default, the following fields write back for Parcel shipments.
- Shipped On: with the date the shipment was processed;
- Tracking Number: with the master tracking number;
- Total Weight: with the total shipment weight.
For Freight shipments, the BOL and PRO numbers, the package and pallet count, and the carrier information will additionally write back to Acumatica by default.
Modify or Add Fields
You can change the fields that write back by changing the Note Field, or click the Add Note Settings button to add more fields. The Note Tag is the printed title; the information from the StarShip field on the right will appear next to the Tag words in the Acumatica Record Note for the shipment.
