After you Ship/Process a Sales Order, StarShip writes the following information back to SAP based on Write-Back and Custom Write-Back settings.
Notes
- If StarShip is updating an existing Delivery on write-back, and a freight amount already exists on the Delivery, StarShip will add the new freight amount to the total freight. This happens only if you do not have the “Override existing freight…” setting checked in Options.
- When you ship multiple orders and StarShip is set up to not create the Delivery, the freight will be distributed evenly among the Sales Orders.
- StarShip imports the Recipient information from the SAP Sales Order. If you change the Recipient address in StarShip, it does not get updated on the Delivery when you Ship/Process the Sales Order.
Packing Slip
For all documents, the Package Type is written back to the Packing Slip > Type for Existing Packages. The Packing Slip is accessed when you right-click on the document in SAP and select “Packing Slip” from the context menu.
Sales Orders Write-Back
When StarShip Creates the Delivery
When the shipment is processed, StarShip sets the Sales Order status to Closed, and writes the freight, notes and tracking number write back to the Delivery.
When multiple orders to the same customer are batch shipped in StarShip, one Delivery is created.
Freight writes back to the field you selected for the Freight Name setting in Write-Back setup. The Master tracking number writes back to the Tracking No. field.
The shipment Notes write back to the Pick and Pack Remarks by default. You can also direct Notes write-back to a different field by changing the selection for the “Select write-back destination for Notes” setting in SAP Settings.
When StarShip Does Not Create the Delivery
When the Delivery is not created by StarShip, the Freight and Notes write back to the Sales Order. Freight writes back to the field you selected for the Freight Name setting in Write-Back setup. The shipment Notes write back to the Pick and Pack Remarks by default. You can also direct Notes write-back to a different field by changing the selection for the “Select write-back destination for Notes” setting in SAP Settings.
