The most common scenario is that StarShip creates and writes back to the Sage 300 Shipment when you process a Sales Order in StarShip. The freight charge writes back to a separate line item under the Miscellaneous Charge Code you set up. The actual freight charge will be shown in the Ext. Price field.
Notes will write back to the Comments field on the Totals tab.
The tracking number will also write back to the Tracking No. field on the Customer tab.
When StarShip does NOT create the Shipment
If StarShip does not create the Shipment for the Sales Order, the following occurs when you Ship/Process the Sales Order in StarShip:
- The tracking number will write back directly to the tracking number field on the Order tab of the Sales Order.
- For multiple order shipments, the freight will be distributed evenly among the Sales Orders in Sage 300.
- Line item Shipped Quantities are not updated on the Sales Order.
Notes
Existing Shipments
If StarShip is updating an existing Shipment from the same day, it will increment the existing freight amount by the amount of the shipment. If it is not the same day, StarShip will add a new line item with the additional freight amount.
Voiding Shipments
When you void a shipment in StarShip, the Shipped Quantities on the Sage 300 Shipment do not get updated. The Shipped Quantities on the Sales Order, however, will revert to the original values.
If you ship against a Sales Order that you previously voided, StarShip will create a new Sage 300 Shipment document on Ship/Process.